TDI issues bulletin on artificial intelligence

Be aware of TDI's expectations re: how AI will be governed and managed for the entities TDI regulates, including the information and documents TDI expects a regulated entity to produce when requested

June 23, 2026

The Texas Department of Insurance (TDI) recently issued a bulletin on AI implementation by regulated insurers and agents. 

TDI reminds all regulated entities that decisions or actions impacting consumers that are made or supported by advanced analytical and computational technologies, including artificial intelligence (AI), must comply with all applicable insurance laws and regulations. This includes laws that address unfair trade practices and unfair discrimination.

This bulletin sets forth TDI’s expectations as to how regulated entities will govern the development, acquisition, and use of AI technologies in their operations. These expectations extend to any third party working with a regulated entity and are designed to protect Texans’ privacy and interests, ensure freedom from unfair discrimination, and promote the knowledge and development of ethical AI systems. This bulletin also advises regulated entities of the type of information and documentation that TDI may request during an investigation or examination.

Review TDI's complete bulletin with legislative authority, guidance, and expectations »