Title professionals play a critical role in protecting funds, safeguarding client information, and ensuring transactions are handled with professionalism and integrity. But technical compliance isn’t the only factor—your success also depends on how you treat others, how you show up for your team, and how you represent your agency in the marketplace.
This session will help you define a personal-professional code of ethics that aligns with industry standards and strengthens your role in title and escrow work. Through real-world examples and role-specific scenarios, we’ll explore the ethical responsibilities tied to escrow officers, staff, and managers—and how self-reflection can support better decisions, stronger service, and deeper professional trust.
Key takeaways include:
- Creating your personal-professional code of ethics for title work
- Upholding core values like confidentiality, respect, and reliability
- Applying ethical principles to daily escrow and title operations
- Fostering a culture of accountability and professional excellence
Presenter:
Karen Butler, CESP, CTIP, First American Title
Pricing:
Member: $45
Nonmember: $65
CE Credit:
1.0 Hour Ethics Credit
Beginner level – Designed for those new to the topic and/or the title industry. May include basic concepts, definitions, and foundational industry practices.
Per Procedural Rule P-28 II I-6, TDI will not award CE credit for completing the same course more than once during a reporting period.