November 2019

  • Podcast: Motivating Employees
  • Infographic: Cyber Essentials
  • TLTA's 2019 Town Hall Tour
  • Survey: Consumers Prefer In-Person Closing but Want More Digital Experience
  • Survey: Most Title Companies Interested in Offering Digital Closings
  • ALTA Elects O’Donnell as President
  • In Memoriam: Joy Adams
  • RamQuest Gives Back to Austin Habitat for Humanity
  • Last Call to Register: TLTA's 2019 Land Title Institute
  • Upcoming Webinars

Podcast: Motivating Employees

Harvard Business Review | Nov. 14, 2019
Harvard Business Review's Alison Beard and Dan McGinn talk with Richard Boyatzis—a management professor at Case Western Reserve University and coauthor of the book “Helping People Change"—about what to do when a colleague wants the status of a prominent role but doesn’t want to do the work, responding to employee exodus, resistance by subordinates to additional work, and other workplace dilemmas related to employee motivation. 
Listen to 'Motivating Employees' or Check Out the Podcast Reading List » 
There are 48 episodes of Dear HBR available for download on a variety of topics, including leaving comfort zones, troublesome teammates, managing older workers, and more.
Review the Catalog of Dear HBR Podcasts »

Infographic: Cyber Essentials

Cybersecurity and Infrastructure Security Agency | Fall 2019
The Cybersecurity and Infrastructure Security Agency (CISA) builds the nation's capacity to defend against cyber attacks and works with the federal government to provide cybersecurity tools, incident response services and assessment capabilities to safeguard the ‘.gov’ networks that support the essential operations of partner departments and agencies. They also coordinate security and resilience efforts using trusted partnerships across the private and public sectors, and deliver technical assistance and assessments to federal stakeholders as well as to infrastructure owners and operators nationwide.
A just-released infographic from CISA provides tips, insights and best practices for leaders seeking to build a culture of cyber readiness within their organizations. CISA's advice is broken down into two sections: guidance for leaders, and discussion to have with IT staff and service providers.

Download the Infographic »
Learn More About CISA »
Additional Insights, Checklists and More Can Be Found Among TLTA's Cyber Fraud Resources »

TLTA's 2019 Town Hall Tour

Coming together to strengthen and extend our industry's success has been the driving force behind our association since it was founded more than a 100 years ago. And, it all started with discussions just like the exchange of ideas we had with TLTA members during our town hall tour in the second half of 2019.

TLTA's 2019 town hall tour included 14 events statewide at which TLTA President Mike Savas, Leslie Midgley, and Aaron Day engaged in informal discussions with TLTA members about our association's ongoing work.

TLTA President Mike Savas, Aaron Day, Leslie Midgley and Kim Schoppert take a break at Palo Duro Canyon in between meetings during the West Texas leg of TLTA's 2019 town hall tour.
Thank you to everyone who joined us at these important industry gatherings and for your continued support of the work we do at TLTA. We're here to serve you, so please reach out any time. Let's stay in touch!

Survey: Consumers Prefer In-person Closing but Want More Digital Experience

ALTA | Oct. 29, 2019
While there’s a push to digitize the home-closing process, eight in 10 consumers still prefer to complete their transaction in person.

According to a recent national survey by Solidifi US Inc., 81 percent of consumers would prefer to close in person. The survey reached 1,000 consumers who bought or refinanced their home in the past two years, asking them about their mortgage borrowing and transaction closing experience, according to Solidifi. The survey also found that 70 percent of consumers would like a more digital process at the closing table.

The results reinforce the importance of having a professional and qualified closing agent at the table as they proceed through the closing process on a home purchase or refinance.
“As our survey revealed, a truly extraordinary consumer experience goes beyond digital,” said Solidifi President Loren Cooke. “In a market where consumers expect an omnichannel banking experience, it’s the human touch points that can really make a difference and lead to repeat business and loyal customers.” 

Survey: Most Title Companies Interested in Offering Digital Closings

ALTA | Nov. 6, 2019
Eighty percent of title companies are interested in conducting digital closings or have already closed some type of hybrid, electronic or remote online closing, according to a recent ALTA survey.
The survey of more than 800 title professionals showed that 44 percent are interested in digital closings, while 19 percent have researched vendors and applicable laws and 17 percent have already conducted some variation of a digital closing. Only 20 percent indicated they are not interested in digital closings.
While 14 percent of those surveyed currently offer digital closings, 42 percent indicated they have no planned timeline to offer these types of closings. Thirty-one percent plan to start offering digital closings in the next year, while 13 percent said they expected to begin offering digital closings within the next three years.
Lender requests and changes to state laws were the top two factors that would most likely alter a company’s timeline to implement technology to conduct digital closings. In October, Ginnie Mae announced it was moving forward with a pilot to accept e-notes. This will be a significant step toward a complete digital mortgage process. Fannie Mae and Freddie Mac have already launched initiatives for digital closings and to accept e-mortgages.
Read More »

ALTA Elects O’Donnell as President

Former TLTA President Jack Rattikin III Appointed Agent Section Chair
ALTA | Oct. 29, 2019
ALTA announced that Mary O’Donnell has been installed as president for the 2019-2020 year. 
“I am fortunate and honored to shepherd a growing, motivated membership base of title insurance industry experts who protect the property rights of American homebuyers on a daily basis,” said O’Donnell, CEO and president of Westcor Land Title Insurance Co. in Maitland, Fla. “Steering this ship of more than 6,400 members, which has grown almost 120 percent in the past decade, is a new and exciting challenge. I look forward to engaging with ALTA’s Board, staff and membership on our latest slate of strategic priorities.”
The 11-member ALTA Board of Governors over which O'Donnell presides is responsible for promoting the industry, creating association policy, managing the financial health of the association and ensuring the overall welfare of the association. ALTA's Board of Governors for 2019-2020 includes Jack Rattikin III, who will serve as Agents Section Chair. Rattikin is a former president of the Texas Land Title Association.  
Read More »

In Memoriam: Joy Adams

Joy Adams, the former owner of Ellyson Abstract known for her attention to detail, fairness and strict adherence to the law, died Oct. 19, 2019.
All of us in the TLTA family extend our condolences to Joy's family, friends and colleagues, and we gratefully join them in celebrating Joy's amazing life. 
Read Joy's Obituary »

RamQuest Gives Back to Austin Habitat for Humanity

RamQuest raised $1,540 for Austin Habitat for Humanity as part of the company’s ALTA ONE participation in October.
During the ALTA ONE Annual Convention in Austin, Texas last month RamQuest rallied conference attendees in an effort to support this deserving organization. The more traffic at the RamQuest exhibit hall booth, the more the company’s donation to Austin Habitat for Humanity grew. Every booth visitor and returned direct mail response card helped. In addition, for every product demonstration delivered during the conference, RamQuest incrementally increased the donation. 
Read RamQuest's Press Release »

Last Call to Register: TLTA's 2019 Land Title Institute

Designed for real estate attorneys, agency owners and advanced closers, the annual Texas Land Title Institute brings top title professionals to the beautiful Hyatt Regency Hill Country Resort for world-class training and networking. Take advantage of networking with the best in the business and earn crucial MCLE hours at this exciting program Dec. 5-6, 2019.
Seats for This Event Are Limited; Sell-Out Is Expected

TLTA's Institute continues to be the go-to educational resource for advanced title professionals working to master some of our industry's most complicated challenges, and this perennially popular event features networking with the best in the business. 
Review the Institute Brochure and Schedule  »
See the List of Attendees »
Register Now »
And, you might be interested in our optional pre-Institute program held on Wednesday prior to Institute, Title Insurance and Doc Prep: Defining Issues and Closing. New and improved for 2019, this wildly successful educational program is perfect for legal professionals dealing with real estate, as well as title insurance professionals responsible for preparing legal documentation.

Explore our library of more than 80 On-Demand webinars and videos covering the title industry topics you need to earn continuing education credits and stay ahead of the curve on the latest industry trends.